All orders are processed & shipped within 5 business days. You will receive tracking information once your order has shipped.

Please Note: We do not ship packages on Saturday, Sunday or Federal Holidays. 

 

We accept returns of most unworn, unused items. You may return your purchase for a refund, as we do not issue exchanges of any kind. All returns must be postmarked within 5 days of the order delivery date. If postmark exceeds the 5 day window, the sale will be final and non-refundable. The customer is responsible for all shipping charges, as we do not offer return shipping labels at this time. Refunds are issued within 7 business days from the day that we receive your item. You will receive a refund to your original payment method, minus the original shipping charge.

Please note: We recommend securely packaging your return. Customer will be responsible for any damaged items, unless previously specified in the original return email.  

To initiate your return, please email customer service at info@elleiam.com. Once we reply and confirm your return email, please mail your items to the following address:

 

Thank you for allowing us to Dazzle you!

info@elleiam.com